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Here at Freya's Fire, we strive to provide excellent customer service and quality products at competitive prices. Because this is a small business, we have no metrics or corporate structure to show us we're doing well. We rely solely on our customers to let us know how we are doing in the form of reviews, personal messages, and tips. 

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If you have ordered a custom piece from us and are satisfied with your unique product, we encourage you to leave a tip for your artist (just like you would leave a tip for your tattoo artist or your latte artist at your favorite coffee shop).

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If you would like to support our business but do not have a need for our products, we welcome all donations. All funds go towards the artist's supplies, website maintenance, shipping materials, and other small business expenses. 

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Disclaimers and Policy Statements

The wire used with most jewelry products contains copper unless otherwise stated in the description. All necklace chains purchased with a pendant are nickel-free. Do not get wire wet, as it will result in color change or tarnishing. If a skin allergy is known, contact us to discuss a customized piece that will not cause a reaction. Any products purchased from this website are for personal use only and are not for resale unless authorized in writing by the original artist. Refunds on products are at the discretion of the seller on a case-by-case basis.

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